With increased levels of scrutiny surrounding trustee decisions, from both members and the world at large, this webinar focuses on recent developments and determinations issued by the Pensions Ombudsman. We will look at how these impact the approach that trustees should take when making decisions and handling tricky complaints.

The session will use a series of case studies to highlight key trends and provide practical tips for trustees.

The webinar will last 45 minutes and will include time for you to send in your questions to be answered by our experts.

By joining this event you can claim 0.75 hours CPD under the PMI CPD scheme.

Click here to register and you will receive further joining instructions.

12.30 Webinar commences

13.00 Q&A

13.15 Webinar ends